Refund Policy

1. Policy Statement

Due to the immediate provisioning nature of our secure timed support licenses, active network diagnostics monitoring, automated workflow architecture maintenance retainers, and system activation passes, all transactions are single-charge and 100% non-refundable once account access or monitoring pathing is initiated on the network grid.

2. Service Delivery Model

All Nomad Systems Labs service plans involve the immediate digital provisioning of infrastructure resources, access credentials, and monitoring configurations upon payment confirmation. This includes but is not limited to:

• Allocation of dedicated monitoring pipeline capacity to the client account.
• Provisioning of access credentials and dashboard entry points.
• Activation of workflow surveillance and funnel tracking configurations.
• Scheduling and commitment of engineer time for B2B onboarding sessions.

Because these digital resources are irrevocably allocated and partially consumed at the moment of activation, they cannot be returned, reversed, or transferred to another party.

3. Pre-Purchase Acknowledgment

By completing a purchase on nomadsystemslabs.com, you explicitly acknowledge that:

• You have read and understood this Refund Policy prior to completing your transaction.
• You consent to the immediate commencement of service delivery upon payment confirmation.
• You waive any right of withdrawal to the extent that such waiver is permitted under applicable law.

4. Statutory Rights — EU & UK Consumers

Customers in the European Union or United Kingdom retain any statutory rights under applicable local consumer protection law that cannot be contractually waived, including rights under the EU Consumer Rights Directive (2011/83/EU) and the UK Consumer Rights Act 2015. If you are an EU or UK consumer and believe you have a statutory right that applies to your transaction, please contact us at support@nomadsystemslabs.com within 14 days of purchase to discuss your situation.

5. Dispute Resolution

If you have a concern about a charge, please contact our support team at support@nomadsystemslabs.com before initiating a payment dispute or chargeback with your financial institution. We are committed to resolving legitimate billing issues promptly and in good faith. Unauthorized chargebacks on validly provisioned services may result in account suspension and referral to our payment processor's dispute resolution process.

6. Contact